Privacy Policy

Last Updated: 11/3/2025

At Stitched @ West40 (“we,” “us,” “our,” or “the Site”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit and make purchases through stitchedatwest40.com.

We operate solely within the state of Illinois and do not conduct business or ship products internationally.

Information We Collect

Personal information you provide: name, billing and physical mailing address, email, phone number, and payment details when you make a purchase or create an account.
Automatically collected information: IP address, browser type, pages visited, time spent on our site, and similar usage data through cookies or analytics tools.
Additional information: preferences, order history, and any messages or inquiries you send us.

How We Use Your Information

We use the information we collect to process and fulfill orders, communicate with customers, improve our website, personalize experiences, and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We share data only with service providers who help us operate our business (e.g., payment processors, hosting, analytics), or as required by law.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, recognize your device, and improve site functionality. You may disable cookies through your browser settings, but this may limit certain features of the Site.

Site Analytics

We use analytics tools provided by Wix to help us understand website performance and visitor engagement. This data is collected in aggregate form and is not used to personally identify individuals. The information helps us improve content, user experience, and accessibility.

Data Security

Our website is built and hosted on the Wix eCommerce platform, which provides secure hosting and payment processing through trusted third-party providers. Wix uses industry-standard SSL encryption and other safeguards to prevent unauthorized access or misuse of customer data.

Additionally, Stitched @ West40 takes reasonable administrative steps to protect personal information, including limiting access to authorized staff, requiring confidentiality practices, using password-protected systems, regularly reviewing access, providing staff training, and not retaining sensitive payment information locally. While we take these precautions seriously, no system is completely secure. By using our website, you acknowledge and accept this inherent risk.

Data Breach Notification

Although our website is hosted securely through Wix, no system is completely immune to unauthorized access. In the unlikely event of a data breach involving your personal information, Stitched @ West40 will notify affected customers as soon as reasonably possible after discovery, consistent with applicable Illinois and federal laws. We will provide details about the nature of the incident, what information may have been affected, steps we are taking to secure systems, recommended actions you can take, and how to reach us for assistance.

Third-Party Links and Services

Our website is built and hosted on the Wix eCommerce platform, which may include links or integrations with third-party services (such as payment processors, analytics tools, or marketing platforms). These services are governed by their own privacy and security policies.

Wix Privacy Policy: https://www.wix.com/about/privacy
Wix Security Overview: https://support.wix.com/en/article/about-wixs-security-measures

Your Rights & Choices

You may request access to or correction of your personal information, request deletion, or opt out of marketing communications by contacting us.

Children’s Privacy

Our website is not directed toward children under 13. We do not knowingly collect information from children. If we become aware that we have collected information from a child under 13, we will delete it.

Changes to This Policy

We may update this Privacy Policy periodically. The 'Last Updated' date at the top reflects when changes took effect.

If you have questions about this policy or believe your information has been affected by a data incident, please contact the Stitched @ West40.

stitched@west40.org

10900 West Cermak, Westchester, IL 60154